Term Dates

Term Dates

Most courses will fit within these dates, with breaks as shown. However, tutors may negotiate changes with individual groups.

Term Holiday Starts Duration
Autumn   6th September 2021 6 Weeks
Autumn Half Term 18th October 2021 2 Weeks
Autumn   1st November 2021 7 Weeks
  Christmas 20th December 2021 2 Weeks
Spring   4th January 2022 6 Weeks
Spring Half Term 14th February 2022 1 Week
Spring   21st February 2022 6 Weeks
  Easter 4th April 2022 2 Weeks
Summer   19th April 2022 6 Weeks
Summer Half Term 30th May 2022 1 Week
Summer   6th June 2022 6 Weeks

Learner Handbook

Click here to see a copy of the Learner Handbook

Learning Agreement

Before enrolling, you should read the learning agreement included in the Learner Handbook. By completing and submitting the enrolment form, you are giving your agreement to the terms and conditions included in this document.

If you opt to enrol you are also accepting that RALSS may not be able to provide the services or programmes outlined in promotional materials in a range of circumstances, including: low class numbers, staff sickness, industrial action, severe weather conditions or any circumstances which may affect the Health and Safety of staff or learners. However, we will make every effort to complete your course.

Missed Classes

If you are unable to attend a session, please notify us by email or phone. Don’t forget to tell us your name, course, venue and how long you are likely to be absent.

If we don’t hear from you, we will call to check that everything is OK, or to offer support if you have ongoing problems that are preventing you from attending your course. We can offer help in the form of financial support towards childcare and transport or, in some cases, fees if you are taking an AEB coded course and are claiming benefits or on a low income.

Other Rutland Services

Please follow the link to the Rutland Information Service for information on other services available within the county.

Comments and Complaints

In order to continually improve our service, we want your views, whether your comments are positive or negative. We will always take these seriously, and investigate thoroughly any issues that are brought to our attention.

If you would like to read our Policy statement, please click on the link to our Policies page. If you would like to make a complaint or comment, please contact us, or use the form and send it to us at our Oakham Enterprise Park address, marked for the attention of the Information, Advice and Guidance Officer (IAGO).

ICT Code of Conduct

If you use computers in your classes you will also be asked to sign the ICT Code of Conduct. Our network is run by Inspire Education Group, so it is particularly important that no-one downloads inappropriate content or alters the system in any way. There are some safeguards in place, and misconduct can be identified by the login used, and the time. If this is identified, the learner will be removed from their course without refund.

If you would like to read this agreement before attending, it is in the Learner Handbook.