Term Dates & Policies
Please contact us on 01572 758122 or use our contact form if anything is unclear.
Term Dates
Most courses will fit within these dates, with breaks as shown. However, tutors may negotiate changes with individual groups.
| Term | Holiday | Starts | Duration |
| Autumn | 3rd September 2018 | 6 Weeks | |
| Autumn | Half Term | 15th October 2018 | 2 Weeks |
| Autumn | 29th October 2018 | 8 Weeks | |
| Christmas | 17th December 2018 | 2 Weeks | |
| Spring | 7th January 2019 | 6 Weeks | |
| Spring | Half Term | 18th February 2019 | 1 Week |
| Spring | 25th February 2019 | 7 Weeks | |
| Easter | 15th April 2019 | 2 Weeks | |
| Summer | 29th April 2019 | 6 Weeks | |
| Summer | Half Term | 27th May 2019 | 1 Week |
| Summer | 3rd June 2019 | 7 Weeks |
Equality and Diversity Policy
This is to ensure that we treat everyone equally, and enable all learners to have the opportunity to succeed, by eliminating discrimination and supporting those with additional needs.
Click here to read our Equality and Diversity Policy.
We also follow a Safeguarding Policy which defines our obligations to vulnerable adults.
Learner Handbook
Click here to see a copy of the Learner Handbook
Learning Agreement
Before enrolling, you should read the learning agreement included in the Learner Handbook. By completing and submitting the enrolment form, you are giving your agreement to the terms and conditions included in this document.
If you opt to enrol you are also accepting that RALSS may not be able to provide the services or programmes outlined in promotional materials in a range of circumstances, including: low class numbers, staff sickness, industrial action, severe weather conditions or any circumstances which may affect the Health and Safety of staff or learners. However, we will make every effort to complete your course.
Missed Classes
If you are unable to attend a session, please notify us by email or phone. Don’t forget to tell us your name, course, venue and how long you are likely to be absent.
If we don’t hear from you, we will call to check that everything is OK, or to offer support if you have ongoing problems that are preventing you from attending your course. We can offer help in the form of financial support towards childcare and transport or, in some cases, fees if you are taking an AEB coded course, and are claiming benefits or on a low income.
Other Rutland Services
Please follow the link to the Rutland Information Service for information on other services available within the county.
Comments and Complaints
In order to continually improve our service, we want your views, whether your comments are positive or negative. We will always take these seriously, and investigate thoroughly any issues that are brought to our attention.
If you would like to read our Policy statement, please click on the link to Comments and Complaints. If you would like to make a complaint or comment, please contact us, or use the form and send it to us at our Oakham Enterprise Park address, marked for the attention of the Information, Advice and Guidance Officer (IAGO).
ICT Code of Conduct
If you use computers in your classes you will also be asked to sign the ICT Code of Conduct. Our network is run by Peterborough Regional College, so it is particularly important that no-one downloads inappropriate content or alters the system in any way. There are some safeguards in place, and misconduct can be identified by the login used, and the time. If this is identified, the learner will be removed from their course without refund.
If you would like to read this agreement before attending, it is on page 3 of the Learner Handbook.