Information, Advice or Guidance is designed for people who work in, or wish to work in, roles where providing information, advice or guidance is necessary. It will increase learners’ knowledge and understanding of some of the key principles of providing information, advice or guidance services, including effective communication, accurate record-keeping and effective signposting and referral.
Course content:
- Information, advice or guidance in practice
- Developing interaction skills for information, advice or guidance
About our distance learning courses:
Our online distance learning courses allow learners to boost their skills and enhance their CV with the flexibility of studying where and when they like. They take a maximum of 16 weeks to complete and, upon successful achievement, learners will gain a nationally-recognised Level 2 qualification.
This course is fully funded (free) for learners who meet eligibility criteria.
